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Topia!: Computers: Software: Help Desk (187)
See Also:
SDS HelpDesk Solutions - Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities. Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. HelpDeskPro - Customer support software to aid any business. Auratech Software - Australian based company that provides the Client Integrated Support System. LBE Helpdesk - Designed to run on the desktop or the web, as well as integrate with e-mail applications. Easy Access Help Desk - Offers a help desk software application for businesses, software support and call center solutions. PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. Carpio Helpdesk - Basic CRM software solution for small business with several articles on CRM. HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. Control-F1 Software - Helpdesk software with advanced desktop sharing, communication, diagnostic and system management tools. ieComputerSystems - Specialises in helpdesk software, software development and IT consultancy services. Double IS - Software for facilities managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM). Help Desk Software Central - Offering customizable help desk software products for customer relationship and service management, integration support, and consulting businesses. DeskPRO.com - An integrated script to manage customer sales and support. Uses a mySQL database backend and allows for flexibility in implementation. Prices, list of features, and several demonstration scenarios. Help Desk Software World - An introduction to help desk software and services. Also includes downloadable resources. HelpDesk Software Center - Software information, screenshots and a downloadable trial version of a widely used solution. SCM SQL - Describes an enterprise-level CRM Help Desk solution that covers multiple customer care disciplines. Induction To Help Desk Software - An introductory presentation on help desk software: Past, Present and Future. Home Run Help Desk - The Microsoft Access-based call ticket application for small businesses and workgroups. Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. The Help Desk Software Guide - Evaluation criteria, market reviews and information on choosing a help desk software solution. World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts. Managing The Help Desk - Help desk software and supporting requirements, explained from a management perspective. The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues
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