|
|
|
| Up One Level |
|
Topia!: Business: Telecommunications: Call Centers (331)
See Also:
TRI Online - International Call Center providing integrated outsourced Customer Relationship Management. The Call Center Directory - Provides resources for customer care, consulting, employment, and infrastructure. Call Center Times - Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions. Mosaix (PDS) User Group - Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System. vCustomer Corporation - Provides low cost India based customer relationship management services. I.C.C. Private Limited - Provides outsourced customer service and business process management solutions from New York and India. Telcall Magazine - Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry. Preferred Solutions - Information and resources for the call center community. CallCentreWorld.Com - Personalized information resource for the call center industry. Tata Telecom - Provider of Lucent Avaya hardware and software solutions for voice communication services. Customer Contact World - News about customer relationship management technologies. Call Center Ops - Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products. Call Center Online Learning Center - A resource center for call center managers, providing tutorials, article index, yellow pages directory and benchmarking studies. Outbound Focus - Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing. Confero Call Centres - Mid-size outsourced call and contact center based in the UK, providing inbound and outbound voice, email, and web-based customer service solutions. Call Center News Service - News about inbound and outbound centers, help desks and support operations. Callcentres.net - Call center research and supplier directory. Hispanic Teleservices Corporation - Provides call center services for hispanic markets. CallCenterGuide.com - Online guide for call center products, services, news and telecommunications links. VT Consulting - Advisory services for outsourcing opportunities to India for information technology and telecommunication businesses. ACD Call Centers Online Learning Center - Reference site for call centers, including benchmarking, articles, books, tutorials and outsourcing. Call Center Depot - Tools for call center professionals including associations, books, newsletters and consulting services. CRM Xchange - Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
Additional categories:
|
|
|||
| Call Centers | ||||
|
