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Topia!: Business: Customer Service: Resources (9)
See Also:
CRM-Forum - News, articles and a message board. What Ever Happened to Customer Service? - Article giving customer service advice geared towards online entrepreneurs. eCustomerServiceWorld - Resource site featuring access to over 300 articles, case studies & white papers as well as news, information, advice and jobs. Customer Support Management - Publication for customer relationship management professionals, from the customer service and eService viewpoint. ECCS - Resource providing advice and information on customer relationship management in the form of articles, case studies, white papers, industry news, and analysis tools. CRM Event - Resource featuring weekly updated news and event schedules. CRM2day - Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. Customer Service Viewpoints Forum - Where management challenges and issues affecting customer service are discussed.
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